Knowledgebase

Help your customers when they're stuck. The knowledgebase lets you offer a fast search that can surface helpful articles enriched with personal data from anywhere on your site.

The knowledgebase allows you to create unlimited articles on all relevant topics your users might need help with. Include personalized data and offer all the articles for search, right on your website or in your application. Whether you want to supply personalized documentation or general help articles, the embedded search works across all devices without additional coding.

Parle Waitlist

Easy to embed and edit

Just write or edit the articles you want to be included and they're instantly available to search right on your site.

Personalize your knowledgebase

Use all available user data to personalize your articles for every individual customer.

Make sure your users get the help they need, even when you're not around.

Trigger the knowledgebase on any click in your application, with a simple HTML attribute. Offering the knowledgebase as an addition to regular support can make a big difference when a user is stuck or looking for help, but nobody's available for live support.

In-App messaging

More than a knowledgebase

When using the knowledgebase you can personalize every user's experience. Each trait you've collected with other modules or manually can be used in knowldgebase articles and all other modules to delight your users and help them succeed.

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