Support and retain
Show customers that you care and help them succeed faster at any stage.
Help your customers, even when you're not around.
By using our knowledgebase, your customers always have access to the answers they need to get the job done. When your team isn't around and a small hint isn't enough, the knowledgebase offers more in-depth help.
Answer questions right when they occur, live on your site or in your app.
Rspond to your customers in real time and help them succeed whenever they're stuck. You get their full profile and message history in every conversation and can use collected traits as variables as you type.
Guide your customers in the right direction with nudges and overlays
Trigger short nudges or overlays exactly when needed to guide your users through a process or to get them to a specific step. Overlays and nudges can be manually triggered where suitable in your application and display personalized and suitable help, based on your user's traits.
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Capture and convert
Collect visitor details and use proactive messages to find your best customers.
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